Pass the Keys

Please introduce yourselves to us... Hi, we are Vicky and Andy – it’s great to have the opportunity to introduce ourselves to the readers of Local Ludlow magazine.We’re the proud owners of Pass the Keys Shropshire, operating across our beautiful county. With a passion for customer service and hospitality, we’re committed to providing a high level of service to hosts and guests alike across Shropshire.

What inspired you to set up the business? Our journey with Pass the Keys Shropshire began with a simple desire to bridge the gap between property owners seeking hassle-free short-term management for their properties and travellers seeking unique, comfortable accommodations. We saw an opportunity to combine our background in hospitality and property management to create a service that benefits both hosts and guests. Witnessing the growth of the short-letting industry and the increasing demand for local expertise, we knew it was the perfect time to dive in and make a difference.

What services do you offer? At Pass the Keys Shropshire, we offer a comprehensive range of services tailored to meet the needs of property owners looking to maximise their rental income without the stress of day-to-day management. From property listing optimisation and guest communication to cleaning services and maintenance, we handle it all. Our goal is to provide a seamless experience for hosts while ensuring guests receive top-quality accommodation and attentive service throughout their stay.

Any future plans for the business? As passionate advocates for the local community and sustainable tourism, we’re always looking for ways to expand our reach and enhance our offerings. We plan to continue growing our portfolio of managed properties, fostering partnerships with local businesses, and exploring innovative solutions to streamline our operations and further elevate the guest experience. Additionally, we’re committed to staying updated on industry trends and regulations to ensure we’re providing the best possible service to our clients.

Anything else you’d like our readers to know? We’re incredibly grateful for the support of our community and the trust our clients have placed in us since we launched Pass the Keys Shropshire in 2021. With 43 managed properties on our portfolio and a dedicated team of professionals, we’re proud to be your go-to resource for short- letting management in Shropshire. Whether you’re a property owner looking to maximise your rental income or a traveller in search of the perfect property, we’re here to help every step of the way. Thank you for welcoming us into your homes!

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